Specialized Training

Most dealerships provide sales training, but often, the most critical time of any deal is when it moves from the showroom floor to the finance department. Preferred Dealer Services can help you your business office with specialized training for your dealership. We offer training either on-site or at an off-site facility. You can also count on Preferred Dealer Services for continued training. Let us direct your team safely through the challenges your organization faces.

Financing and Insurance

Finance and Insurance training is essential to any dealership. It's not only a critical part of closing a sale, it is strictly regulated by law. Any mistake can end up costing you a lot more than just a customer. Preferred Dealer Services provides comprehensive basic training, then progresses to more advanced topics including:

  • Effectively using the menu selling process
  • Increasing customer satisfaction
  • Working with the rest of the dealership to make the F&I department more profitable and less intimidating to customers
  • Ways of working with banks to get customer credit approval
  • Timing and the right way to turn a customer over to the F &I department
  • How to handle a customer's questions about financing as well as car specifications